Privacy Policy

Last Modified: Jan 2024

Scope of This Privacy Policy

The purpose of this privacy statement is to explain how Finbooks will gather and use your personal data when you use the Finbooks platform (“Platform”), Finbooks website, www.finbooks.com (“Website”), or the services (“Services”) therein. We have made an effort to make the Privacy Policy as simple to read and as clear as possible to provide transparency and a choice in how we process your personal information. By using our Platform, Website, or Services, you consent to our Privacy Policy and agree to its terms. If you have any further questions regarding our privacy practices, please write to us at XYZ@finbooks.com. This Privacy Policy applies to all Finbooks services that link to it. This statement also applies to the products and services offered by Finbooks through this website and our mobile application. Any of our websites, goods, or services that have their own privacy policies are not covered by this privacy statement.

Information We Collect

When you use the Website, Platform, or Services provided by us, we collect some personal information that identifies, describes, can be associated with, or reasonably linked to you. We collect the information provided by you while joining the Platform or during the period of your use of our Services. Some information is mandatory to access our Platform and some are not. You can skip parts that are not mandatory and still access the Services. The information you share is collected with the understanding that you are authorized to do so and is aware of our Privacy Policy. Any personal information you provide on individuals and/or organizations in your capacity as a partner, service provider, client, or representative would be collected with the understanding that you are authorized to do so and are expected to make them aware of our Privacy Policy. It is also understood that the concerned individuals/organizations have been notified by you of the purpose, use, and disclosure of their information and they have consented to the same. Personal Information The personal information we collect includes your name, geographic location, and other details that you add when you sign up to the Platform. These can be:

  • Personal and/or organization name
  • Personal and/or organization email address
  • Company Logo
  • Geographic location
  • Bank name
  • Bank payee account number
  • PAN number
  • TAN number
  • GSTIN number

Usage Data We collect the following information when you use our Platform or Services.

  • Login data
  • Screen resolution
  • Cookies data
  • IP address
  • Country

We may collect information about you when you sign up for an account, log in, buy a service, utilize a service, call us for assistance, provide feedback, or send us personal correspondence such as emails or letters. We may gather data when you connect a third-party account or service to your Finbooks account or when we receive information about you from other businesses or third parties. Additionally, we may collect data that you generate or provide while using our services. We also collect the information you voluntarily give us in cases where you choose to share comments on the Platform or other social media accounts we manage. Cookies Data Pages on this Platform use "cookies", which are small files that are placed on your computer or mobile devices to make your experience more efficient. These files are used for authentication the next time you visit us and to validate the tokens in real time to protect them from unauthorized users. Cookies help us maintain the performance of the Platform.

How We Use the Information

The data you provide when signing up on our platform is used for various purposes. These include:

  • Providing the services you requested and sharing information about products and services.
  • Improving our services by understanding how they are used and delivering content in the most useful format.
  • Offering specific features, delivering marketing and promotional materials, providing assistance, and addressing any issues or questions you may have.
  • Personalizing our services and sending relevant content, product/service offerings, and advertisements based on your interests (with your consent, if required by law).
  • Conducting testing, research, and analysis for product development and maintaining the safety, security, and integrity of our services, databases, technology assets, and business.

The information may also be used for internal business purposes such as detecting security incidents and improving system functionality. These activities comply with applicable regulations and are carried out with consent or as permitted by law.

Data Protection and Information Sharing

We may share your personal information within Finbooks to provide our services. We may also share your personal information with authorized third-party agents like hosting providers, who are required to keep the personal information confidential. To ensure the safety of your personal information, we use secure servers and transmit data over Secure Socket Layer (SSL). We store and process the data collected from you using AWS servers in Central India. We may disclose your personal information to third parties or service providers to protect our rights, property, personal safety, our platform, clients, users, and/or the public. This includes sharing information for fraud prevention, spam/malware prevention, and law enforcement purposes. We reserve the right to disclose personal data to third parties in the following circumstances: (a) Responding to claims of content infringement on third-party rights. (b) Complying with legal processes or regulatory investigations, such as subpoenas or court orders. (c) Enforcing our Terms of Service or other contractual agreements with you. (d) Enforcing our privacy policies. In the event of a significant corporate transaction, such as a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of all or a portion of our assets, we may also share personal information in order to conduct necessary due diligence. With your permission, we may also share your personal information for any other reason. By sharing your personal information with us, you are agreeing to this transfer. While we strive to keep your information safe, we cannot guarantee the security of information you choose to share with us and you do so at your own risk.

Protection of Minors

This platform is only open to people above 18 years of age. We do not knowingly solicit information from children under the age of 18.

Your Rights

You have the following rights regarding your personal data: Transparency: You have the right to be informed about the collection, use, retention, and sharing of your personal data. Access: You have the right to access your personal data and obtain a copy of it. Rectification: If your personal data is incorrect, incomplete, or outdated, you have the right to request its correction or update. Deletion, Objection, and Restriction: You have the right to request the deletion, objection and/or restriction to the processing of your personal data, including profiling activities. Data Portability: You have the right to obtain and reuse your personal data for your own purposes. Automated Decision-Making: If your data is subject to automated decision-making and profiling, you have the right to challenge and request a review of such decisions. Consent: You have the right to give or withdraw consent regarding the processing of your personal data. Breach Notification: In the event of a data breach, you have the right to be notified and, in some cases, initiate legal action. Please note that the specific rights and their application may vary depending on the applicable privacy laws in your jurisdiction.

Retention of Data

We will retain your personal information for as long as you use our Platform and Services, or as long as necessary to provide our products and services, handle disputes, establish legal justifications, conduct audits, pursue legitimate business objectives, comply with legal requirements, and enforce our agreements. We will keep this information for the purpose of providing customer support, troubleshooting issues, and conducting internal research and analysis within the boundaries of the law. Please note that we may be obligated to retain certain information due to legal obligations, and as a result, it may not be possible to delete it entirely. Residual information may be retained, stored in backup tapes, third-party servers, and other storage locations.

Updates to This Privacy Policy

We may update our Privacy Policy from time to time. You can determine when this Policy was last revised by checking the “Last Modified" legend at the top of this Policy. We encourage you to periodically review this policy to be informed of how we use your information.

Third-Party Applications

Finbooks Services are integrated with various third-party applications (referred to as "Third Party Applications"). Accessing and using these Third Party Applications may require your acceptance of their respective terms of service and privacy policies (referred to as "Third Party Terms"). It is your responsibility to carefully read and understand the Third Party Terms before accessing or using any Third Party Application. You acknowledge and agree that Finbooks is not liable for any Third Party Applications. While we will make reasonable efforts to provide you with advance notice whenever possible, you acknowledge and agree that Finbooks reserves the right, at any time and at its sole discretion, without prior notice to you, to suspend, restrict, disable access to, or remove any Third Party Application from the Finbooks Services. This action will not incur any liability on Finbooks, including but not limited to any loss of profits, revenue, data, goodwill, or other intangible losses.

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